Our 14-Day Satisfaction Guarantee

For digital products purchased directly through our website, you may request a full refund within 14 calendar days of your purchase if you are not satisfied. You do not need to prove that the product is defective, and we do not charge a restocking or cancellation fee for these requests.

How to Request a Refund

• Email bloomandinspirestudio@gmail.com with the subject line Refund Request.
• Include your order number, the email address used at checkout, and the name of the product. You may tell us what went wrong, but a reason is not required for a request under our 14-day satisfaction guarantee.
• We will review the purchase details and arrange a full refund to the original payment method for an eligible request. Your payment provider or bank controls when the refunded funds appear.

Download or File Problems

If your PDF, PowerPoint, spreadsheet, or other digital file is missing, damaged, or cannot be opened, please contact us. We can help troubleshoot, provide a corrected copy, or arrange a refund in accordance with this policy and your legal rights.

After a Refund

Digital files do not need to be physically returned. After a refund, please stop using the refunded product and do not redistribute or resell its contents. Any ongoing access to that purchase may be disabled.

Purchases Through Other Platforms

Purchases made through Amazon, Payhip, or another third-party marketplace may use that platform’s checkout, refund procedures, and applicable terms. Contact the platform or us for help identifying the correct process. This 14-day voluntary guarantee applies to eligible digital products bought directly on the Bloom & Inspire Studio website.

Your Consumer Rights

This policy does not limit any cancellation, refund, or other consumer rights provided by applicable law. Where the law gives you greater protection, those rights take priority. Custom design services or separately contracted services may have different written terms disclosed before payment.

Questions? Please contact Bloom & Inspire Studio before or after purchasing. We value your feedback and appreciate the opportunity to help.